Virgin Voyages FAQ

All Sailors can book shore excursions directly from the Sailor App or through their travel agent at least 120 days before their voyage starts. Those booked in RockStar Quarters will get early access to book within 135 days. Payment for shore excursions is due at the time of booking.

Sailors who wish to cancel a shore excursion must do so 24 hours before the day it is scheduled. This can be done pre-voyage through the Virgin Voyages App or by contacting Sailor Services. While on board, Sailors can also cancel before the 24-hour cancellation deadline by stopping at the Chart Room on Deck 7.

Sailors can reschedule a shore excursion before the cancellation deadline (24 hours prior to service) unless otherwise noted in the description, which can be found in the Need to Know section in the Virgin Voyages App.

Bar Tab is a pre-purchased drinks credit to spend on premium beverages all around the ships and at The Beach Club at Bimini. For every Bar Tab purchased, you get an extra amount added. Unused Bar Tab credit is not refundable at the end of a voyage.

Bar Tabs can be purchased through the Virgin Voyages app, My Account, or via your travel agent.

No, it is not possible to purchase a Bar Tab onboard.

You will be able to pick up The Band at the terminal during embarkation.

Because they're tied to individual sailings, you'll receive a brand new Band for each voyage.

You can book dining experiences during the pre-voyage period directly from the Virgin Voyages App or through your travel agent starting 45 days before departure. If you are booked in Mega RockStar and RockStar Quarters, you will have the ability to book starting 60 days before departure.